Support
Answers first, people second: write to us and a mechanic or a fitter replies within one working day.Bikes ship within 3–7 business days across Germany; they are assembled, checked and test-ridden before leaving the workshop. Clothing and accessories ship in 1–3 days. Express delivery (1–2 days) is available at checkout.
Store and workshopUFH · Reichenberger Str. 60, 10999 BerlinTue–Fri 11–19, Sat 10–16+49 30 000 000 00 · hello@ufh.bike
Test rides and fittingBook a 45-minute slot: we set up the bike for your size and you ride it on the canal path. Bike fitting (90 min, €89, refunded with a bike) by appointment.